FAQ

For Investors #

How much do I need to pay to follow a strategy? #

It depends on what a Strategy Provider wishes to charge for his strategy.

Some may not charge anything providing Free strategies, and some may charge Performance Fee, Management Fee, and Volume Fee in any combination depending on what they think their strategy is worth, and what they think the investors would pay for it.

Before you start copying a strategy you can check the amount of fees you are going to pay on the Start Copying button of a strategy.

What happens if a Strategy Provider stops providing a strategy that I am copying? #

A Provider can stop providing a strategy that you are copying at any time.

In this case, all your copied open positions will be closed and all the unrealized Performance and Management Fees will be realized.

Your Copy Trading Account preview status will be changed to Stopped.

The stopped strategies can be restarted by a Provider and can be copied again by an Investor unless they are removed.

Can I close the trades that I have copied from my Strategy Provider? #

All the positions that your Strategy Provider has opened on your behalf, are listed in the Positions table of your Investment profile, just like they would be if you had opened them yourself.

But you can only view them. The only way to close them is to stop following the strategy. After that, all the open positions in the list will be closed.

How many Strategy Providers can I follow? #

When you start copying a strategy, the allocated funds from your account are being converted into a Copy Trading Account.

It means that you can allocate funds for as many Copy Trading Accounts as your account balance will allow you to.

There is no limit on how many strategies you can follow with the Copy Trading Accounts allocated from one OAK Crypto  account.

Technically, you can only be limited by your account balance and margin.

What happens when I stop copying a strategy? #

When you stop copying a strategy, all open positions copied from that strategy will be closed for your Copy Trading Account and the unrealized Performance and Management Fees will be realized after all the positions are closed.

This is because you cannot receive a close signal once you have stopped copying.

Can I contact my Strategy Provider? #

You can contact your Strategy Provider only if he has specified his contacts in the strategy profile, otherwise there is no such option by default.

Are the Stop Loss and Take Profit protections copied from the strategy I follow? #

The protections (Stop Loss and Take Profit) are not copied by the Copy Trading Accounts, but the closing signal of the strategy is copied.

Therefore, if a Stop Loss or Take Profit protection is executed for a Provider and the respective position is closed, then this position will also be closed for the follower.

My Copy Trading Account history contains trades that do not exist in the Strategy Provider’s history. Why is this happening? #

If a strategy provider’s account or a strategy follower’s account balance has changed (any balance operation occurred on the follower’s or provider’s account), then OAK Crypto Copy changes the follower’s positions to implement the equity-to-equity algorithm.

In this case, the follower’s Copy Trading Account history may log the trades that do not exist in the Strategy Provider’s account history.

My Copy Trading Account history is missing trades that have been executed by the Strategy Provider. Why is this happening? #

If there are not enough funds on a follower’s account, or if the follower doesn’t have the trading instruments that the strategy provider was operated with, then the respective trades of the Strategy Provider’s account won’t be copied and therefore won’t be logged in the follower’s account history.

If the follower’s account leverage is lower then the Strategy Provider’s leverage, then there’s a chance that the follower’s free margin will not be enough to copy all the trades of this strategy, and the follower’s account may reach the Stop Out earlier than the Strategy Provider.

Such trades may not be copied as well, therefore won’t be logged in the Copy Trading Account history.

Why can I not start copying a strategy? The strategy is active and other Providers are copying it. #

One strategy can be copied by only 400 Demo and 400 Live accounts from each broker at the moment.

Once the number of followers reaches the maximum number, then no new followers can copy such a strategy from the same broker.

How do I check the fees that have been charged to my account when copying a strategy? #

When copying a strategy, all the fees the Investor will be charged are displayed in the Copying Strategy profile tables.

The Performance Fee and the Management Fee are displayed in the Transactions table. The Volume Fee can be found in the History table, and the unrealized Volume Fee can be found in the Positions table.

Note

The Volume Fee and the Unrealized Volume Fee columns are disabled by default. Right-click on any column heading and select the column you would like to add from the drop-down.

What if my account’s home currency is a currency other than USD, how are the commissions that I pay calculated? #

The commissions that you owe will be converted from USD into your account’s home currency using the actual rate at the time of processing.